Legal & Policies

Digital Product Policy

Important information about purchasing digital products from Dina Digital.

Last updated: July 17, 2026

Important: All Dina Digital purchases are final. Due to the nature of digital goods, we do not offer refunds or exchanges on any digital product.

What Are Dina Digital Products?

Dina Digital products are downloadable digital files including but not limited to: PDF guides, lookbooks, creator templates, worksheets, style planners, and other digital resources created by Madina Njinoh.

No Refund Policy

Because digital products are delivered instantly and cannot be "returned" in the traditional sense, all digital product sales are final and non-refundable. Please read product descriptions carefully before purchasing.

Exceptions will only be made if:

  • The file is corrupted or inaccessible and we are unable to provide a working replacement
  • You were charged for a product you did not receive and it cannot be resolved

How to Download

  1. After successful payment, you will receive a confirmation email with your download link.
  2. Click the link and save the file(s) to your device.
  3. You can also access downloads at any time via My Account → Downloads.
  4. Download links expire after 7 days and allow up to 5 downloads per purchase.

License & Usage

All digital products are licensed for personal use only. You may not:

  • Share, distribute, or forward the files to others
  • Resell or re-package any DINA digital product
  • Use the content commercially without written permission
  • Claim the content as your own work

Technical Issues

If you experience technical issues with your download, please contact us at hello@dinaus.com within 7 days of purchase. Include your order number and a description of the issue. We’ll do our best to help.

Questions?

For anything not covered here, visit our FAQ page or contact us directly.